Today's guest graduated from UC Davis with a bachelors in English and Music. After graduation she went on to work as a Customer Service Representative at Kforce Inc. In April 2007 she set off and started working in User Operations at Facebook where she stayed for five years before becoming UX writing lead and content strategist at Pinterest. Where she helped concept, develop, and rollout Pinterest’s very first ad campaign in the US. In 2018 she leaves Pinterest to become Head of UX Writing and Content Strategy for ride share app Lyft. There she’s headed many exciting projects. Today we’re speaking with Kim O’Rourke, Head of UX Writing at Lyft.

Also here is Kim's personal website where you can check out the campaigns mentioned in the podcast.

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