Website Accessibility Matters For All.

There are 6.2 million Canadians (nearly 22 percent of the population) living with vision loss and other disabilities. Accessible websites matter to these millions of Canadians, and the positive user experience of an accessible website matters to millions more.

Get a complimentary assessment of your website

Our approach

Our three-step approach helps organizations meet and maintain website accessibility

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1. Audit

We audit your website based on criteria designated within WCAG version 2.0, Level A and AA success criteria.

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2. Remediate

We help create an action plan to bring your website up to compliance.

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3. Maintain

We set a plan in place to ensure your website stays compliant as you grow.

Step 1: Audit

In partnership with the Canadian National Institute for the Blind (CNIB), Craft&Crew is supporting the thousands of Ontario organizations that need to comply with the Accessibility for Ontarians with Disabilities Act (AODA), as well as thousands more across North America who want a more accessible website for their visitors.

Together, we provide businesses with an audit that assesses the accessibility of their digital platforms to WCAG 2.0 Level AA standards. The audit usually takes between 5 and 10 business days. Businesses will receive a full report with remediation recommendations that blend accessibility with modern website user experience and user interface design best practices. Craft&Crew and CNIB’s Frontier Accessibility will conduct each audit together, with proceeds from the work going to CNIB Foundation.

The Audit Process

As part of our website accessibility audit, CNIB's Frontier Accessibility and Craft&Crew will provide:

  • Assessment of your site's representative pages, including multi-step forms, pop-ups and any other website features;

  • Inspection of your site’s navigation system, including menus and links, to identify user tasks for later manual testing;

  • Identification of your site's design and behaviour for accessibility review, such as drop-down menus, live updated data, form error handling and language switching;

  • Automated website testing of representative pages;

  • Manual inspection of each representative page on both desktop and mobile, including using screen-readers and magnifiers;

  • A final report, including next steps and recommendations, the output of the automated testing tools, and screen recordings of manual testing in MP4 format with accessibility issues marked with visual callouts.

You can start the process with a complimentary accessibility assessment - just contact us today and we'll get you the assessment within a business day.

Step 2: Remediate

With cornerstones of UX and UI design principles, our team of developers will help remediate websites to meet WCAG 2.0 Level AA standards. We’ll work with your team to ensure that any integrations and workflows are kept intact, but that any failed success criteria are corrected.

The result? A website that drives business and creates value, for you and all of your visitors.

Step 3: Maintain

Adding new text, new images, new features, new functionality - basically, any change to your website - are opportunities to break the accessibility of your site. We partner with Siteimprove to provide ongoing monitoring and support for website accessibility. With Siteimprove, we’ll identify any accessibility issues as they arise so that you can maintain your WCAG 2.0 Level AA compliant website.

We are so thrilled to be partnering with Craft&Crew. Their passion for creating and designing accessible websites, without compromising on design or user experience makes them extremely well-aligned with our mission and cause.”

John Rafferty, President and CEO CNIB

Get Started

Others Have Done It. You Can, Too.

If you're feeling motivated to make these key improvements, you're not alone! Our team is hard at work preparing detailed accessibility audits and recommendation plans for organizations from all verticals:

  • Canada's financial institutions, from established brands to startups like Ottawa's Tehama, who realized that with their success of exceeding 50 employees as a private company also brings the onus of meeting AODA guidelines.

  • SaaS providers like TouchBistro, who recognized the need to meet AODA compliance for all of their products and services, and systematically followed the three step process of audit, remediation and maintenance.

  • Nonprofits that need to meet the regulatory requirements of AODA and serve all members of their community.


Don't Wait Any Longer.

The AODA deadline has passed, but it’s never too late to meet (or exceed!) the requirements. There's work to be done to help create a more accessible internet for millions of people living with a disability. Contact us today to learn more.