Today on Journey Map we are joined by Karam Al Jajeh, Senior Director of Customer Success at N-able. In this episode, we discuss 13 years on both sides of the revenue equation at one company, the climb from SDR in 2013 to the number one account executive worldwide by 2016, and the move that turned a support-focused CS team into a commercial engine now managing $240M in ARR, growing 14% year over year. We also get into what it means to promote more than 80 people across a career, and why Karam counts that as the most meaningful metric of all.
Learn more from N-able and Karam:
N-able: https://www.n-able.com/
Connect with Karam Al Jajeh: https://www.linkedin.com/in/kajajeh/