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podcast - 14.9.2020

The Human Factors of Design with Gary Fernandes

Welcome to Journey Map, the audio experience by agency people for agency people.

Today, we are speaking with Mr. Gary Fernandes, Design Research Director at TD, one of Canada's leading financial institutions. From his early days studying psychology at University of Toronto and Carlton University to his current role leading and influencing digital design decisions, Gary has been obsessed with understanding human behaviour and what people need from their digital experiences and products.

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